Billing Information

There are now two options for water billings.
  1. Water users now have the option of monthly water bills. Monthly billings are sent out by E-notice only (e-mail).
  2. Water users can receive their water bill on a quarterly basis.  Curb Stop billings will continue to be offered on a quarterly basis only. The billing periods are:
    • January 1 – March 31
    • April 1 – June 30
    • July 1 – September 30
    • October 1 – December 31

If you have a curb stop only, your Operation Fee (monthly Service Charge) shown as Op Fee on your bill is $11.00 per month.  The Sustainability Fund Charge is set at $1.00 per month. Your quarterly billing will be $36.00 (which includes the Sustainability Fund charge)
If you have a water meter installed, your Op Fee with water is currently set at $27.00 per month (effective January 1, 2023).  The Sustainability Fund Charge is set at $1.00 per month plus .05/cubic meter of water consumed.   You will be billed for any water consumption.  

If you are or will be using water, your billing will show a present reading and that amount will be listed under “Usage” with an ‘A’ after the number telling you that this was an Actual reading.  If an “E” is listed, this means your reading was an Estimate. 

Your water consumption will be charged out at $4.142 per cubic meter (or $18.81 per 1000 gallons).  One cubic meter = 220 gallons.   You will be billed for each cubic meter of water consumed or every portion thereof.

EFFECTIVE JANUARY 1, 2014: 
The Dundurn Rural Water Utility has implemented a Sustainability Fund Charge on each subscriber.  There will be a flat fee charge of $1.00 per month on each curb stop.  If you are using water, there will be a .05/cubic meter charge.  For a typical household, this means a monthly increase of approximately $1.70.
​
If you choose to not be on an automatic payment plan, your payment must be received by the 23rd day following a billing period.  Interest will be added on at 2% per month until the payment is received.  If we do not receive your payment by the 10th day of the 2nd month following a billing period, a shut-off notice will be issued and the water will not be turned back on until the full payment including interest and a fee for service is paid.

Banking Information

To sign up for preauthorized payments for your Utility billing, please print and  complete one of the following forms and return it to our office.  Or just call our office and this can be completed over the phone.​  
We will withdraw the amount of your billing from your chosen bank account on the 16th or 23rd day following a billing period. If you choose to pay by credit card, we will charge your credit card on or about the 10th day of the month following a billing period. If you want to send an e-transfer, please send it to: [email protected].